Can't find the answer you're looking for? We've shared some of our most frequently asked questions to help you out!
We use dried urine hormone testing, which combines the benefits of the two most useful methods, 24-hour urine and saliva testing, in one simple test. By collecting four urine samples at specific times of the day, we are able to measure the circadian rhythm of adrenal hormones, which was previously only available with saliva testing.
Our lab partner is the pioneer in dried urine testing with over 30 years of research and clinical use of urine hormone testing. In addition to our years of experience our hormone profiles are larger compared to the DUTCH test. The reporting of the mineralocorticoids and thyroid hormones (free T4 and T3) are unique to our test. Together with DHEA and the glucocorticoids, we find that the mineralocorticoid metabolites provide a comprehensive assessment of adrenal health. In addition to the patient’s medical intake, free T3 and free T4 offer a window into assessing thyroid health.
Our test results are much more simplified making the interpretation easier and more accurate for our practitioners. Our urine sample collection process is also easier.
For a list of our hormone profiles, please refer to bottom of Our Test page.
We have licensed naturopathic doctors, licensed holistic doctor as well as gynecologists, functional medicine doctors, Chinese medicine doctors, nutritionists, dietitians, and doulas on our platform.
You will be give a list of doctors that you can choose from based on their availability.
Yes, we currently ship to Canada, Australia ( and all of Oceania), Europe, Mexico, and Latin America.
Shipping within the US takes 5-7 business days.
Shipping internationally takes 7-21 business days depending on your country and shipping carrier.
You place your urine samples in the bio-hazard ziplock bag provided in the test kit and place the ziplock bag inside the box of the test kit (as instructed in the brochure inside your kit) and use a local carrier to send back your samples to our lab located in Tukwila, Washington, United States. Complete address will be provided once you order your test kit.
Please note at this time we cannot provide return shipping labels for our international customers.
For U.S. customers, Yes! We include a pre-paid shipping label with the test kit.
For international customers we currently cannot provide return shipping labels. International customers must use a local carrier to send back their samples to our lab located in Tukwila, Washington, United States. Complete address will be provided to customers who place an order.
If you haven't submitted your specimen to the lab and decide to cancel your order, you can request a refund by emailing us at email@example.com.
If you have already submitted your specimen to the lab then your order is non-refundable.
Yes, you can get bioidentical hormones or any other prescriptions filled through a doctor on our platform who resides in the same state as you do.